Orders & Proof Designs
Will be print be framed?
We do not sell frames at this time - you will receive only the print/s that you order.
Will I recieve a proof copy of my print before it is sent?
If you order an item that can be personalised/customised in some way, you will recieve a proof design. This will be sent via email, so please make sure you leave your email address in the box on the checkout-page.
The proof design is for your approval, and/or to request any changes you might wish to make (such as a different font/layout); please reply promptly to ensure your print is sent out on time. If we receive no response, we will assume you are happy for us to proceed - we will print and ship your order within our processing time as outlined on the website.
Can I see a proof design of a print that is not customisable?
Absolutely! Just let us know, and leave your email address when checking out and we'll send it over as soon as possible.
I ordered a physical print but I need it quickly - can it be emailed to me instead?
Of course - just get in touch with us through email and we can arrange the print to be emailed across in the file type you require.
What file type will my digital print be?
Unless you have specified a certain file type, your digital print will be sent through email as a PNG. This is because a vector file type can be resized without the loss of quality that comes with a pixel-based design that is enlarged.